No lengthy procurement processes. No agencies that take weeks to respond. Apex moves at the speed your business actually needs.
From your first call to your VA starting work, the entire process typically takes less than one week.
A focused 30 minute call with our team. We will learn about your business, the tools you use, how you work and exactly what kind of VA support will make the biggest difference. We ask the right questions so we match you accurately, not just quickly.
Within 48 hours of your discovery call, you receive a shortlist of personally matched assistant profiles. Each profile includes their background, the tools they are trained in, their specialism, and their fit score for your brief. You choose who you want to meet.
You meet your matched assistant on a video call. You walk them through your business, your working style, your tools and your priorities. We facilitate the handover and make sure both sides are completely clear before day one. A detailed briefing document is created and shared.
Your assistant begins work. Most clients see meaningful output from their VA within the first 3 days. Apex remains your dedicated account partner throughout. We do regular check-ins, handle any performance questions and manage the relationship so you never have to.
We do not present any assistant to a client until they have cleared every stage of our vetting process. This is non-negotiable and applies to every single placement, no exceptions.
Every applicant completes a skills test relevant to their specialism before any further consideration.
A structured interview with our team to assess communication, reliability, problem solving and working style.
Identity verification and background checks completed before any assistant is added to the Apex pool.
Confirmed proficiency in AI powered workflows and the tools most commonly used by our client base.
No discovery call needed for on demand tasks. Just tell us what you need and we will take it from there.
Fill in our task brief form with your requirements and any files needed.
We send a fair quote within 4 business hours. You approve before anything starts.
A vetted specialist matched to your task picks it up and gets started.
You receive the completed work. Any amendments handled before final sign-off.
Book a free discovery call or submit an on demand task brief. Either way, we move fast.