Last updated: June 2025
Apex Virtual Assistants operates the website apex-va.co.uk. When we refer to "Apex", "we", "us" or "our" in this policy, we mean the Apex Virtual Assistants business. For questions about this policy, contact us at info@ava-va.com.
We collect information you provide directly to us when you fill in a contact form, submit a task brief, apply to become a VA, or book a discovery call. This includes your name, email address, business name and any details you include in your message or brief.
We use the information we collect to respond to your enquiry, provide the services you request, match you with appropriate assistants, send you service updates and improve how we operate. We do not sell your personal information to third parties.
Our contact forms are processed by Netlify. Form submissions are sent directly to info@ava-va.com and are subject to Netlify's privacy policy. We do not store form submissions indefinitely and process them only for the purpose of responding to your enquiry.
Discovery call bookings are handled through Cal.com. When you book a call, your name and email are processed by Cal.com in accordance with their privacy policy.
You have the right to request access to, correction of, or deletion of your personal information held by us. To exercise these rights, contact us at info@ava-va.com.
We may update this policy from time to time. The date at the top of this page reflects when it was last updated. Continued use of our website after changes constitutes acceptance of the updated policy.